AGENDA – HOTLINE AND PRO SE AND TECHNOLOGY
Day Three: Friday, September 19,1997
| Time | Room 1 | Room 2 | Room 3 | Room 4 | Room 5 | Room 6 | Room 7 | |||||||
| 7:30 -8:30
AM Registration for new arrivals Coffee/breakfast |
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| 8:30-9:00 AM PLENARY: A vision of a virtual integrated legal delivery system by 2005 | ||||||||||||||
| 9:00-10:30 AM | Technology
- Sharing Expertise Demonstration (IIB) Linking advocate to programs Linking advocates and programs within a state Supporting volunteers, paralegals and part timers Adjusting to change: training and Tech support |
Hotline
- Setting the Framework Over view of hotline concept Basic operations of several models Brief cost analysis |
Pro
Se - Defining the Changing Role of Pro Se National Showcase of pro se models and materials |
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| BREAK 10:30-10:50 AM | ||||||||||||||
| 10:50 - 12:30 AM | Tech
Building Block IB telecommunications e-mail, Internet WWW, Intranets |
Tech
Building Block IA Phone systems Voice mail Teleconferencing strategies |
**************Unbundled
legal services -how far can we go? Ethics Question # 2 |
Hotline LSC issues Round tables on basic operations by experience (staffing issues) Ethics Q#3 & 4 (30 min) |
Pro
Se More models Stewardship issues Ethics Q#3 (30min) |
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| 12:30-1:30 PM LUNCH BREAK | ||||||||||||||
| 1:30-3:00 PM | Technology
- Improving Productivity Demonstration (IIA) -automated document assembly -brief banks/knowledge bases case management and docketing legal research |
Cross-currents
- Specialized Access to Legal Services via
technology, hotline and pro se IIIA Demonstrations of hotline technology and overview of intake software, Pro Se technology applications (kiosks, Internet) and integrated intake. |
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| BREAK 3:00-3:30 PM | ||||||||||||||
| 3:30-5:15 PM | Tech
Building Block IG Local Area networks Wide area networks Technology Building Block E Kiosks Multimedia technologies |
Tech
Building Block IH workstations and implications of more speed, palmtops laptops, "bloatware" Tech Building Block IC Groupware "team" computing |
Technology
Building Block D Document assembly Technology Building Block F CD-ROM Knowledge base systems |
**************Integrating Compensated Services into Legal Services | Cross-currents
- Who Are We Serving ? - Matching Systems to
Constituencies and Case Types -When are hotlines the answer and when are they not? -Pro Se programs - who and which case types do they serve best? -Designing an integrated delivery system for your client base |
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| 5:15-6:00 PM | Plenary on Funding Resources (focus on cross-cutting sources or funding for integrated systems and funding for staff training) | |||||||||||||
AGENDA – HOTLINE AND PRO SE AND TECHNOLOGY
Day Four: Saturday, September 20,1997
| Time | Room 1 | Room 2 | Room 3 | Room 4 | Room 5 | Room 6 | Room 7 | ||
| 8:00 - 8:30 AM | Coffee/Breakfast |
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| 8:30 - 10:00 AM | Tech
Building Block IG Local Area networks Wide area networks Technology Building Block E Kiosks Multimedia technologies |
Tech
Building Block IH workstations and implications of more speed, palmtops laptops, "bloatware" Tech Building Block IC Groupware "team" computing |
Technology
Building Block D Document assembly Technology Building Block F CD-ROM Knowledge base systems |
Cross-currents
-Outreach Offices in the Age of Technology IIIB Can we afford the administrative costs of maintaining the outlying offices? Will we see attorney tele-commuting for extended service delivery in outlying areas? Will we see video-conferenced pro se classes with local facilitators? Or video-conferenced intake ? (FL Rural demo) How far can and should we push efficiency? What are the costs to staff, to clients, to LS visibility to the courts, bar and community? |
Pro Se Nuts & Bolts: Setting up a System Part 1 - broken by experience levels or other interest areas into small groups (purpose, planning, budgeting, time frame, collaboration, publicity) |
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| 10:00 - 10:30 AM | BREAK with light energy snacks |
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| 10:30-11:20 AM | Funding Sources for Technology IIIC | Cross-currents
-Managing Technology: Tips for mastering the
techno-babble IIID -How to build on your expertise as a Tech User -Working with technical staff/consultants -How to be a good consumer of technology |
****************What
Do the Evolving Delivery Systems Mean for Pro Bono? -Unbundling and Pro Bono -Tech Support as a Pro Bono Contribution |
Hotline
- Special Issue Roundtables Conversion Multilingual hotlines Special populations Evaluations- impact of hotlines upon programs Funding sources |
Pro Se
Nuts & Bolts: Setting up a System Part 2 Ethics Q #5 |
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| 11:30-12:15 PM | Using Technology For Program Resource Development IIC | Repeat Session Funding Sources for Technology | *********************************
Recruiting New Delivery System Partners Panel and discussion on potential partners with the pros and cons of unusual partnerships highlighted |
Hotline
- Quality Control Ethics Q#1 & 2(30 min) |
The
Future of Pro Se and Technology Electronic filing (Pima County, John Greacen NM courts) Web pages with materials and links to other sources |
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| 12:15-1:00 PM | Closing Plenary Revisit the themes Political Implications Future Networking |
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